Telekom Malaysia Berhad (TM) has announced that its Internet services have been down since Saturday (Nov 17) night due to multiple fibre cable cut incidents by third-party contractors in Sentul and Sabak Bernam.
In a statement late Sunday (Nov 18) night, it said that its services – unifi, Streamyx, unifi Mobile as well as wholesale services in Central, Northern, and Eastern regions, as well as Sabah and Sarawak, have been disrupted since 11pm on Saturday.
“We would like to update that service restoration activities are currently in progress and are expected to be completed at 6am on Monday (Nov19),” it said, apologising for any inconvenience caused by this disruption.
Customers can reach out to TM on their Twitter @helpmeunifi or message it on facebook.com/weareunifi for further clarification.
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